ReturnPolicy
>> Returns :
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
>> Refunds :
Once we receive your returned item, we will inform you and we will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit of the amount of your purchase, minus 15% Restocking fees, within a certain amount of days, depending on your card issuer’s policies.
Note: The 15% restocking fee is the cost for us to test, approve and restock the item. This is why it’s non-refundable.
In case of initial free shipping, the shipping fees will be deducted from the refunded amount. This means that the shipping fees that were already consumed to ship the goods are not refundable.
>> Shipping :
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
15% restocking fees are not refundable which is the cost for us to test, approve and restock the item.
>> Contact Us :
If you have any questions on how to return your item to us, contact us at info@sonosif.com
Thank you for your Business 🙂